Frequently Asked Questions

Based in Larkfield, we cover all surrounding areas - Aylesford, Borough Green, Burham, Halling, Holborough, Larkfield, Kings Hill, Leybourne,  Snodland, St.Peter's Village, West Kingsdown, West Malling, Wouldham, Wrotham - please ask for other areas locally.

Areas outside of those mentioned may incur a travel charge. 

We are happy to accommodate most reasonable requests, please contact us for anything not listed. 

Please use the contact us tab to reach us by phone, WhatsApp, email or social media.  

You can pay by Cash or Bank Transfer. 

All payments are to be made on the day of service. 

As soon as you are aware for a need to cancel please get in touch asap. 

Any cancellations within 24 hours of a service will be subject to payment in full. 

Whilst we are happy to work around you if you are home, we are happy to hold a key to your property or use a key safe if you have one.

Once you have contacted us - 

We will respond to arrange for a convenient time to chat and also organise an initial visit. 

Depending on the service you require, the initial visit will either be before your first service or on the day of your service.  

During the initial visit we discuss your requirements in more detail to ensure you get the service you expect.